ai_parse_document time out setting

TX-Aggie-00 · ‎02-25-2026

We are using ai_parse_document on ~4k pdf files. We noticed the load is taking quite a bit of time and when we looked into our intermediate table, we are seeing several errors like this:

[
  {
    "error_message":"pdf rendering timed out after 1800 seconds.",
    "page_id":0
  }
]

30 minutes is quite a long time for this and larger files than the ones that failed were successfully parsed. My question is: is there a way to catch these timeout errors earlier or change the default timeout setting?

Thanks

Louis_Frolio · ‎02-25-2026

Greetings @TX-Aggie-00 ,

Thanks for the detailed description and for including the exact error message — that helps.

The “pdf rendering timed out after 1800 seconds” message reflects an internal hard timeout during the document rendering step. The 1800-second (30-minute) limit is fixed on the service side and is not currently exposed as a user-configurable setting.

In practical terms, there isn’t a way to raise or lower that threshold from your end.

Hope this clarifies things.

Cheers, Lou.

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TX-Aggie-00 · ‎02-25-2026

Appreciate the quick response Lou! It looks like these all occurred in the same batch, so I am guessing something else caused these.

Thanks, Scott