Facing issue while opening Genie Code

ashdc2026
New Contributor II

‎05-18-2026 12:29 AM

Hi,

For the past 3-4 days, I have not been able to open the Genie Code AI assistant in the Databricks workspace. Earlier, it was working fine and was quite helpful for code development.

I am getting the error message shown below (screenshot pasted). I have already tried clearing my browser cache and logging back into the Databricks workspace, but the issue still persists.

Any help or suggestions would be appreciated.

ashdc2026_0-1779088955642.png

Thanks,

Ash

 

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szymon_dybczak
Esteemed Contributor III

‎05-18-2026 01:13 AM

Hi @ashdc2026 ,

Check below thread. Try to also delete cookies. If that won't help use inspect tool and attach more detailed error message:

Solved: Not able to access Databricks AI assistant or crea... - Databricks Community - 147951

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