facing issue in llm models

shrm80
New Contributor II

i have signed up to databricks using aws but when i try to access model i m getting error Error (403): PERMISSION_DENIED: The endpoint is temporarily disabled due to a Databricks-set rate limit of 0.

Sumit_7
Esteemed Contributor

@shrm80  Following could be the reason:
- Verification delays, usually takes sometime ~ 24hrs
- Check AWS marketplace in Billing
- If all good, raise a support ticket

In the meantime, you could test it with open-weights models (Llama).

shrm80
New Contributor II

no one is helping me out just gettting help is so struggle 

snehamore811
Databricks Partner

This error is quite specific, and it is probably not a normal permission problem on your side.

The important part is:

Databricks-set rate limit of 0

Databricks is deliberately blocking that model endpoint for your workspace. Databricks documents that a rate limit of 0 effectively disables an endpoint and produces a 403 PERMISSION_DENIED.

Why you're seeing this

Since you said you signed up using AWS, there are two possibilities:

  1. You created a Databricks Free Edition workspace, or
  2. You created a Databricks trial workspace through AWS Marketplace.

Both have restrictions around model serving/foundation models. Free Edition has explicit Model Serving limitations, including restrictions on certain models and no GPU serving/provisioned throughput.

The similar problem is been resolved here. 

And Databricks documentations also mentions the limitations here. 

shrm80
New Contributor II

i have already upgraded my account from free trial to enterprise but i am still facing the issue and i also tried the limit setup issue is still there ,?

snehamore811
Databricks Partner

Yes. If you have already upgraded from the Free Trial to Enterprise and the error is still exactly Databricks-set rate limit of 0, then changing the QPM/TPM limit in the UI is not going to fix it.

I checked the current Databricks documentation and recent Databricks employee responses. This is the key distinction:

Your problem is a Databricks system-level restriction

There are effectively two different limits:

  • Your endpoint/user-configured limit — the QPM/TPM values you changed.
  • Databricks system-level limit — controlled by Databricks for the workspace/model.

Your error:

PERMISSION_DENIED: The endpoint is temporarily disabled due to a Databricks-set rate limit of 0

means the second one is 0.

Databricks employees have specifically confirmed that this restriction takes precedence over the limits configured in Serving/AI Gateway. So you can set QPM/TPM to a non-zero value and still receive the same 403.check here similar issue