Hi there, 

I'm sorry you're having a poor experience with Databricks products. That's definitely not the experience we're going for! Unfortunately, in this part of the community it's unlikely the right people will see your comment (this is the announcements section and our product folks are usually in the technical forums). I encourage you to post in one of the technical forums relative to the issues you are seeing and provide more detail so that the issues you're seeing can be surfaced and further investigated. If you're on a paid account, I encourage you to reach out to your account rep so they can also take a look!   

All the best, Mandy