Unable to login to Azure Databricks Account Console

RameshRetnasamy
Contributor

I have a personal Azure pay-as-you-go subscription in which I have the 'Global Administrator' role. I am also the databricks account administrator.

Until two weeks ago, I was able to access the databricks account console without any issues, but I am facing issues during the last 2 weeks as below. It's not only isolated to me. I have checked with other users in my user group and they are facing the same issue. All of them were able to access the account console in the past.

I am accessing the account console via the 'manage account' menu as below

Screenshot 2024-08-07 at 12.13.53.png

This takes us to the page below with the error as shown here

Screenshot 2024-08-07 at 12.15.30.png

It suggests the error is temporary, but I have been seeing it over the last 2 weeks.

As you can see below, the user I am trying to access has Global Administrator role.

Screenshot 2024-08-07 at 12.17.20.png

Also, the workspace is a premium workspace as below

Screenshot 2024-08-07 at 12.18.35.png

I have tried clearing the cache and also using a different browser. All of these return the same error.

As I could access the account console successfully in the past, I assume it's due to some recent changes to databricks. I have looked through the documentation to see if I need to add additional roles or privileges, but nothing is pointing to a solution.

Has anyone faced similar issue. If so, could you please help resolve this.

Please note that the Azure subscription is my personal pay-as-you-go subscription. Other people I spoke to also have the same issue with personal subscription, not corporate accounts.

Thanks.