Hi  ,

When you log in to Free Edition you will see following screen. In my case I need to choose account under Personal accounts section:

Hi @abhishek2k11, 

Has this issue started only in the last 4 days, or is this an account you haven't accessed for a long time? I’m wondering if it’s because you may have reached a limit, which is certainly the case for the free edition. 

Unless you have any notebooks or data that you can't afford to lose, I recommend signing up with a new email address for convenience. If you would like to keep your current account, consider submitting a support request to have the issue resolved by the appropriate team. To do this, click your initials in the top right corner of your login page for the free edition and select "Send Feedback." You will then see an option to raise a ticket or contact support.

Hope this helps!

If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.

Regards,

 when I logging I am getting above page. where no workspace space and no way to create a new one

Hi @abhishek2k11,

Could you please respond to my previous question? Has this issue only started in the past few days, or have you not accessed this account for a long time? Also, have you tried creating or signing up for a new account, or contacted the support team as suggested?

In the free edition, Databricks enforces a Single workspace limit , which means you can’t create additional workspaces yourself. If the previous workspace was deleted, there may be a cool‑down/residual state where the UI doesn’t allow a new one until the backend fully clears it.

Here are some steps you can try in the meantime.

1. In the Account Console, check Usage --> Workspaces or Billing to see if another workspace is listed or has usage. 
2. Try switching region (if the account supports multiple regions) to see if a workspace exists there.
3. If you truly have none and it’s still greyed out, this is almost always an account-plan limit. In that case, Open a Databricks support ticket and ask something like "Free edition account, ‘Create workspace’ is disabled even though I see 0 workspaces. Can you confirm if there’s an existing workspace in another region or clear my quota / enable creation?”

Hope this helps.

If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.

Hi, 

Could you please respond to my previous question? Has this issue only started in the past few days, or have you not accessed this account for a long time? Also, have you tried creating or signing up for a new account, or contacted the support team as suggested?  -

Yes It started in last few days. Yes I did drop an email to support team but no response yet. I have been using this regularly.

------------------------------------------

1. In the Account Console, check Usage --> Workspaces or Billing to see if another workspace is listed or has usage. 
2. Try switching region (if the account supports multiple regions) to see if a workspace exists there.
3. If you truly have none and it’s still greyed out, this is almost always an account-plan limit. In that case, Open a Databricks support ticket and ask something like "Free edition account, ‘Create workspace’ is disabled even though I see 0 workspaces. Can you confirm if there’s an existing workspace in another region or clear my quota / enable creation?”

I tried all above but none are working I mean didn't find any way to change the reason or not even able to create new workspace. 

Hi @abhishek2k11 - Since you have contacted the support team, they are best equipped to provide an appropriate resolution. As I mentioned before, in the meantime, you may want to consider creating another account with a different email address, unless you have notebooks or data you cannot afford to lose.

If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.