Haven't received any updates of certificate after more than one week

caroline123
Databricks Partner

Hi team,

I took the exam on Jan 14th and passed the exam with 91.66% score. I got an email right after the exam saying I should receive the certificate within one week. But it has been more than 10 days and I haven't heard anything from Databricks team. I am wondering if someone can help me to get any updates of my exam. I also sent a ticket (#00131272 ) to Databrick team.

 

Thank you very much!

 

caroline123
Databricks Partner

Hubert-Dudek
Databricks MVP

Please login to https://customer-academy.databricks.com and in My Activities there is "Certifications & Retraining"

If nothing there please open ticket via https://help.databricks.com/s/contact-us?ReqType=training


My blog: https://databrickster.medium.com/

I have already submitted the ticket 3 days ago but didn't hear anything from them. Any ways to speed up the process?

can you check your junk folder as recently for some unknown reason I found there my training messages


My blog: https://databrickster.medium.com/

No... nothing in my spam/junk folder 😞

conformation mail with ticket id at least? that case was opened? It looks like that:

image


My blog: https://databrickster.medium.com/

Oh yes. I have the ticket number. It's #00131272 . The confirmation said it's been received but I didn't hear from them since then.

@Kaniz Fatma​ and @Piper Wilson​ can help to prioritize #00131272


My blog: https://databrickster.medium.com/

Thank you so much!

Anonymous
Not applicable