The log in function and password reset function in the community edition do not work
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12-09-2021 04:33 AM
I want to register a databrick account. I already set up my account. I also receive the email to set my password. However, I cannot use my password to log in the community account. I can use it to log in my standard account. I also click the reset the password button at the community login page. Although it says it will send an email to my register email address. I have waited for two days, and still did not receive the reset email.
Actually I have tried several emails with my personal email and company email. All are the same. I can log into my stand account but cannot log into the community account.
It does upset me. Is the community edition just an advertising strategy or already closed?
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Login
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Login Issue
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12-09-2021 04:53 AM
@Kaniz Fatma can help,
@lawrance Zhang you can also open ticket on https://databricks.com/company/contact
I use community edition regularly so it is working but indeed recently there were some issues
My blog: https://databrickster.medium.com/
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12-09-2021 06:04 AM
Hi HubertDudek,
Thanks for your reply. At least, you confirm that the community version is still working.
I do open a ticket, and hope they can help me to solve the issue.
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12-09-2021 01:40 PM
Hello, @lawrance Zhang - I wanted you to know that this isn't the first time we've heard of this recently. 😒 Thank you for opening a ticket. We've also escalated this to the team. We'll get there.
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12-10-2021 03:07 PM
Hi @Piper Wilson ,
Thanks for providing a follow-up on this issue.
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12-14-2021 04:55 AM
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12-14-2021 04:56 AM
you need to go through that get started for free and than is in second step
My blog: https://databrickster.medium.com/
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12-15-2021 05:37 AM
thanks. That finally solves the issue. I just registered for the normal one and thought the community version would share the same account.
I just registered for the community version now. Thank you for your support. @Kaniz Fatma
The link is a bit too small to be noticed.
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02-09-2025 05:48 AM
Hi,
I registered for community edition few minutes ago.
I didn't receive any mail to set password. But when I went to settings to setup my profile, I saw CHANGE PASSWORD option and clicked on it.
It asked me to provide current password (which I do not have so far) and there were two other text boxes to enter new password and confirm new password.
Needless to say, I clicked on FORGOT PASSWORD and a pop-up appeared at top right of the screen mentioning that an email has been sent to my registered email ID with required instructions.
Obviously, I did not receive any email until now. I don't know what to do here onward.
Seems the password setting issue with community edition is still there.
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12-15-2021 05:39 AM
@Hubert Dudek thank you for your help. The final answer is so simple but so easy to miss.
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