Cannot login to databricks using SSO
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10-15-2024 09:24 AM
Hi, I created accounts with Databricks for both production and staging environments at my company, but I made a mistake with the case of the email addresses. For production, I used Xyz@company.com, and for staging, I used xyz@company.com.
Now that my organization has enabled Single Sign-On (SSO), I can no longer manually input my email and password. When I try to log in using SSO, I get the following error message:
"Automatic provisioning of user xyz to app Databricks failed: Error while verifying if user xyz@heb.com exists: Multiple users found by userName. Expected 0 or 1 results but was 2."
Could you please help with resolving this?