Oracle DB connection works in single-user compute but not shared compute

OldManCoder
New Contributor II

I can connect to an onprem oracle DB using my single-user compute but when i switch over to a shared compute, I get invalid username/password error.  I can connect to my onprem singlestore db using either compute so not sure why oracle would be different.

Both have the com.oracle.database.jdbc:ojdbc11:23.4.0.24.05 library