Dear @Walter_C, @VZLA ,

I hope this topic finds you well. I'm following up on the technical issues I submitted last week that remains unresolved. This issue has become our team's most significant blocker, preventing us from progressing with our project implementation.

We greatly value your expertise and would deeply appreciate your guidance on this matter. Given the critical nature of this blocker, any insights you could provide would be immensely helpful in moving our project forward.

Please let me know if you need any additional information from our side to assist with the resolution.

Thank you for your time and attention to this matter.

Best regards.