Serverless compute cannot access internet

tnorlund
New Contributor II
I'm experiencing "Network is unreachable" errors when trying to access external APIs from serverless compute jobs, despite having a network policy configured to allow access to all destinations.
 
I have the "Serverless egress control" in the account settings  set to Full access, but when I run the notebook, I get the same error. I've been trying to contact support, but I get a "You are not authorised to request chat support for your company. Please contact your admin." even thought I'm the only account on this workspace? 
 
Just looking for help!