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03-30-2026 02:25 PM
Hi @rwhitepwt,
You’ve done the right checks (serverless enabled, UC connection created, workspace preview toggle on, and you’re account + workspace admin). At this point it does sound like a tenant‑specific flag/rollout issue, so a support ticket is the right next step.
To open a Databricks support case... From within the workspace, click your user icon → Contact Support and follow the in‑product flow (this is the preferred path if your org has a Databricks Support contract) or go to the Databricks Help Center at https://help.databricks.com/s/ and log in to create a case.
If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.
Ashwin | Delivery Solution Architect @ Databricks
Helping you build and scale the Data Intelligence Platform.
***Opinions are my own***