Hi Ramanuj Trivedi,

Thank you for bringing this issue to our attention. We understand the urgency and importance of completing your certification, especially with its impact on your project.

Next Steps:

1. Exam Review: We will escalate your case to the certification team to review the footage and logs from your exam. The team will verify the circumstances around the suspension and determine if the exam can be evaluated based on the completed sections before the suspension.

2. Rescheduling: If the review finds that the exam cannot be fully evaluated, we will work with our testing partner, Kryterion, to reschedule your exam at the earliest convenience.

What You Need to Do:

• Please ensure you have raised a support request with Kryterion through their designated channels, as they will be integral in the review process.
• Keep your request ID (#00527219) handy for any further communication.

Timeline:

• Our team aims to resolve this within 3-5 business days. We will update you on the progress via your provided email address (ramanuj.trivedi@infosys.com).

Contact Information: For immediate concerns or further assistance, please contact our support team at support@databricks.com.

Thank you for your understanding and cooperation.

Best Regards,

Alexaali