Hi,

I have planned a certification exam for Databricks Data engineering associate today (26th October), before the exam I created and saved my biometric details and installed the requested software.
At the exact time of the exam I tried to launch exam, but surprisingly the plateform is redirecting to the assessment page again and again with no additional information to show up what went wrong/ even no contact nor support from the plateform to tackle such acess issue.
It's extremely bad experience to not even have the opportunity to take an exam after paying 200$ and a lot of preparation during the last period (1 - 2 months).
I need an explanation to wht happened and how it's not mentioning any further info I made what was expected than I lost the exam certification that I wanted to take.

I raised a ticket : ref:!00D610JGc4.!500Vp0Dup0e:ref

Best regards