Certificate/badge not received

JuRo
New Contributor

Hi,

I have passed the Databricks Certified Data Engineer Associate (Version 3) exam on July 28th, but I have not yet received the certificate.

I checked on credentials.databricks.com, but when I enter my e-mail address it returns the error stating that it cannot find any certificates linked to my e-mail address.

I have opened a support ticket, but never received any confirmation e-mail (also not in spam).

Could someone kindly assist? Thank you in advance.