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01-15-2025 12:52 AM
I am writing to bring to your attention an issue I encountered during my recent Databricks Data Analyst exam. Unfortunately, the exam was suspended due to technical difficulties with the video streaming, which appeared to be outside my control.
During the exam, the video stream paused for the first time, and a customer support representative intervened to relaunch the exam. A reschedule link was sent but the link was sent for the timeslot while i was on call with the technical representative so I couldn't check it on time.
However, the stream paused again, and I attempted to diagnose the issue by closing and reopening the camera to determine if it was a camera or streaming issue. Subsequently, another customer support representative conducted a thorough room check and instructed me to focus on the exam. I was very cooperative and showed everything whatever he asked .Shortly after, the exam was unexpectedly suspended.
It seems the suspension was due to a technical issue with the video stream rather than any action on my part. I kindly request that you review this matter and consider rescheduling the exam at the earliest convenience.
Kindly reschedule as soon as possible .I must do this certification Kindly reschedule as soon as possible.
support = Request # 00599718