Hello Team @Cert-TeamOPS  @Cert-Team @Certificate ,

Request Id #00636247

I faced a highly frustrating experience during my Databricks Certified Data Engineer Associate exam on March 20, 2025. My exam got suspended due to eye movement. I was not moving my eyes away from laptop screen. It's hard to focus and read each transparent options on 14inches laptop, so have to do to and for to read the questions. , I received repeated alerts for eye movement. Later, the proctor asked me to show my room and desk multiple times, and despite full compliance, my exam was unfairly suspended.

I raised the ticket on  today .

Please kindly reschedule my exam by  tomorrow or day after tomorrow as I have urgent need to provide this certification.  Please help me to reschedule it within next 24 hours.