Urgent: Request for Exam Rescheduling and Clarification on Suspension – Gen AI Associate Exam

VAMSI_KRISHNA2
New Contributor III

‎06-22-2025 10:38 AM

Dear Databricks Certification Team,
I hope this message finds you well.
I am writing to express my concern regarding the suspension of my Databricks Generative AI Associate exam, which was scheduled on 22nd June 2025 at 10:15 PM IST. The exam was unexpectedly cancelled by the proctoring team, and I was not provided with any clear reason or evidence for this action.
I would like to clarify that:
  • I did not engage in any unfair practices during the exam.
  • Due to the length of the questions, I had to move my eyes across the screen to read them fully, which may have been misinterpreted.
  • My ID verification was not completed, and my passport was kept beside me for verification purposes.[May I know why it was not completed by the vendor they didn't do any verification of ID and started with exam directly]
Given the high cost of the exam (₹20,000 INR), this situation has caused me significant distress. I respectfully request:
  1. A detailed explanation and any evidence regarding the reason for the suspension.
  2. Immediate assistance in rescheduling my exam.
My preferred reschedule option is:
  • Mode: Onsite Proctored
  • Location: Bangalore
  • Date: Tuesday, 24th June 2025
  • Time: 10:00 AM – 12:00 PM IST
I kindly ask you to treat this request as high priority and assist me in resolving this issue at the earliest convenience.
Thank you for your understanding and support.
 
My request ID is :-  00686700
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