cert-ops
Databricks Employee
Databricks Employee

Hello @ND33,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

cert-ops
Databricks Employee
Databricks Employee

Hello @ND33 , 

Kindly refer to your original post, where we've already responded to your query. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops 

Ketaki
New Contributor III

HI Team, 

My exam was schedule on 14th July 2025, but i didn't got any e-mail confirmation for exam scheduled, as well when i try to check on portal it was showing previously but later it's not showing as well. If i try to schedule exam again, its shows voucher is already used. but exam didn't happen. 

I want to schedule exam on same voucher as exam didn't happen/launched.

#00701256 request ID.

Exam: Databricks Certified Data Engineer Associate

Please check and do the needful. 

cert-ops
Databricks Employee
Databricks Employee

Hello @Ketaki,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

Ketaki
New Contributor III

Dear Team,

I have faced the suspended exam issue , due to environment violation but I have showed everything around and my desk has been kept empty. I am a human so I was obviously showing little motion and they suspended it . I have raised a ticket to reschedule my exam as soon as possible through help center. 

i want to relaunch/resume my exam on point . With the same voucher.

 #00706180

please reschedule it to friday 25/07/25 at 10,30 pm

Nishanthi
Databricks Partner

Dear Team,

I have faced the same issue of exam suspension of Databricks Data Engineer Certified Associate.

I've raised the ticket through help center with request #00706197.

Can someone help me to re-activate my exam on 25th july 2025 : 11 AM IST.

Your help is really appreciated.

GowthamK1999
New Contributor II

Hello Team, 

I have faced this issue. Please help me reschedule my exam. It is very stressful not getting to complete my exam this way. 
I have just filed a ticket #00706370. 
To help expedite the rescheduling process, I am available on these dates (All CDT timezones)
Friday, August 1st between 06:00 PM and 09:00 PM
Monday, August 4th between 06:00 PM and 09:00 PM

Your help will be greatly appreciated.

Hello @Ketaki@Nishanthi@GowthamK1999,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

sri_vat8
New Contributor II

Hi @Cert-Team and @cert-opsI’m writing about my certification for Associate Spark Developer exam which I gave on 27th of July that was suspended today due to reaching the maximum alert limit. I’m really hoping you can review my case because I honestly didn’t cheat, and I think there’s been a misunderstanding.

I got alerts during the exam, and the second one came right when I had finished answering all questions and was about to hit submit. The proctor asked me to show my room and desk, which I did immediately.

I've raised the ticket : #00707374 and I've explained my case in detail in the mail along with photos of my workstation.

 

Since I had completed all the questions when this happened, I’m hoping you might consider either letting me reschedule the exam or scoring me based on the answers I’d already selected. I know you can review the proctoring footage and logs, which should show I wasn’t doing anything dishonest throughout the exam.
This certification means a lot to my career, and I’m really disappointed this happened when I was literally seconds away from submitting.
 
I’d really appreciate if you could look into this and give me another chance.
Thanks for taking the time to consider my situation.
Name: Srivathsan V K K
Exam : Apache Spark Associate Developer

cert-ops
Databricks Employee
Databricks Employee

Hello @sri_vat8,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

sri_vat8
New Contributor II

Thank You @cert-ops , I received the response mail from the Support Team and I have provided them the time slots for the rescheduled exam, I hope I'll get the reply mail with rescheduled exam link.

chinnujoseph
New Contributor II

Hi,

My exam has been suspended, without violating any code of conduct. I hope to be able to rewrite the exam, and get certified.

Hope the support team can help as soon as possible .

#Ticket number #0071471

Proctored Assessment 1: Databricks Certified Data Analyst Associate
Schedule : 06 August 2025 1630H Asia/Calcutta

Hello @chinnujoseph,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

tuankiet372002
New Contributor II

Have me to check my ticket: #00718786. I have finshed my exam and I just review this. Why they suspend my exam. Please help me check this asap. I’m available to resume the exam today, 13 August, from 13:00 to 17:30 Bangkok time @Cert-Team @cert-ops 

Hello @tuankiet372002,

Thank you for filing a ticket with our support team, support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops