Hi @Cert-Team 

Would require you help on below support ticket.

Request ID : #00730228

I have booked a slot for today I.e , 02 September 2025 10:30 AM  , for Databricks Certified GenAI Associate and while taking exam , it was suddenly moved to proctoring and asked me to show my room and I did that , it again asked me to show the walls and I did that too , I dont know what happened and I am the only one in my room and i didn't do any malpractice and after that ,My exam got suspended with out reason . I have raised ticket to support team also with all my details. Kindly reschedule as soon as possible .it is very urgent for me to do this certification .kindly reschedule as soon as possible @Cert-Team 

Thanks for the help.

Jay Chaudhari