To,
Databricks Certification Support Team

Dear Team,

I am writing to formally lodge a complaint regarding the suspension of my Databricks Certified Data Analyst exam, which I attempted on 15 September 2025.

During the exam, a technical issue occurred that was entirely beyond my control. Despite carefully following all exam guidelines and maintaining proper conduct throughout the session, my exam was unexpectedly suspended by the online proctoring system.

Below are the details for your reference

Exam Name: Databricks Certified Data Analyst Associate

Exam Date & Time: 15 September 2025, 22.00 hrs

Request Number: 00739148

Issue Faced: The exam was abruptly suspended by the proctor due to technical reasons, despite my full compliance with all rules and guidelines.

I kindly request the following:

1. A detailed review of the incident, including the proctoring and system logs from my exam session.

2. Reinstatement of my eligibility to retake the exam at no additional cost.

3. Confirmation regarding the next steps and resolution timeline.

Please treat this matter as urgent and provide an update at the earliest, as I have not yet received any communication regarding the next steps.

Thank you for your attention and prompt support in resolving this issue.

Sincerely,
Ansar Ahmed