Hello Team , 

I faced few challenges while attempting my certification exam , the exam got paused two times when approximately 11 minutes were left for my exam to get over. 
I got a pop-up message which contained the message "There's eye movement". The questions length were quite long hence eye movement is expected. I neither did any mal-practice nor tried to do so. I have worked really hard for this exam and had scheduled it 1.5 months back so that I could study properly. Since it's an expensive certification, I would not take any such risk such that my paper gets suspended.
Please resolve this on high priority. This is not fair with time , money and efforts I've put in for this exam.

Below are my Details:

Username - Radhika.10831714@LTIMindtree.com 
Exam - Databricks Data Engineer Associate
Date/Time - 11th October 2025  12:30 H Asia/Calcutta

I have raised a support ticket as suggested by kryterion support with all my details. kindly reschedule as soon as possible @Cert-Team. it is very urgent for me to do this certification . 

Req: #00757746

ref:!00D610JGc4.!500Vp0bEGsS:ref

Thanks and regards

Radhika