Subject: URGENT: Exam Auto-Suspended During Verification - Request for Reschedule (User: Prajwal00505)

Hi @Cert-Team,

I require urgent assistance regarding my Databricks certification exam.

Candidate Details:

• User ID: Praj*******5

• Exam Date & Time: 19 November 2025, 11:45H Asia/Calcutta

The Issue: My exam was auto-suspended in the middle of the verification process before I could even start the test. I was complying with all verification checks when the session was abruptly terminated without reason. My exam test time was 11:45 but I get notification on 11:39 that you get auto-suspended.

Support Status: I have filed a complaint with Databricks support, but I have received no response despite raising multiple requests. Please see the ticket IDs below:

• #00785949

• #00785922

• #00785915

• #00785908

This certification is critical for me. Kindly look into these tickets and assist me in rescheduling the exam as soon as possible.