Hello! I am not able to log in to webassessor and cant change my exam date. I requested a ticket for this and it didnt got resolved. Now, I cant even log in to the portal and do the exam itself. I get an error while logging in;

"You've requested a password reset too many times. For security reasons, your account is temporarily locked. Please try again in 30 minutes"

which is weird and makes no sense! Please help me resolve this. My voucher is not going to be used which is sad!

Ive tried different browsers and cleared cache + incognito