Hello, @Cert-Team @cert-ops @helpdesk 

I missed my Databricks Certified Generative AI Engineer Associate exam due to an unexpected family emergency.

I have already opened support tickets (#00945339 and a follow-up ticket #00945339 with additional details) and would appreciate any guidance on whether rescheduling or an exception might be possible.This certification is very important for my career.

Thank you for any assistance.