@Cert-Team 

Hello Databricks Certification Team,

I am looking for some guidance regarding my Databricks Data Engineer Associate certification exam, which was suspended today during the online proctored session.

During the exam, the proctor reminded me twice to keep my face fully visible in the webcam. After each reminder, I immediately adjusted my position. However, while sitting for a long exam, I may have naturally shifted slightly in my chair, causing a small portion of my face to move out of the camera frame.

At no point did I leave my seat, use another device, access unauthorized materials, communicate with anyone, or engage in any activity that could compromise the integrity of the exam. My sole focus was completing the exam in accordance with the testing rules.

I have already submitted a support request and respectfully requested that the session recording be reviewed.

I wanted to ask:

• What is the typical turnaround time for a review?
• If the review determines there was no misconduct, is it possible to receive a complimentary reschedule or resume the exam?
• Has anyone experienced a similar situation, and what was the outcome?

I have spent a significant amount of time preparing for this certification and would sincerely appreciate a fair review of my exam session.

Thank you for your time and any guidance you can provide.