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11-21-2023 12:34 AM
Hi Support team,
Same thing happened with me. I cleared everything before exam . Proctor did not ask to show room before test start, while giving exam he/she asked to rotate camera.
FYI-my desk was clear, in center away from walls. no headphone nothing. Phone was also away as it was asked in intructions to keep it away at a reachable distance in case of need.
Below warining he/she gave- which I verifed and because of which MAX warning were reached
1.He/She was doubtful about lightbulb, being a camera- I showed it by lighting and closeup
2. Show table- I showed , it was all clear and blank
3. Sroom- and walls - no post-its , paper etc.
Proctoring should be done better , like Pearson View- they check everything before to verify and ask in case they have doubts rather than exhausting warning for proctors doubt about surrounding which should be done before.
I prepared really hard with sleepless nights and this is really disappointing.
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11-21-2023 12:49 AM
@Retired_mod - Already raised #00399138.
please help urgently , I have to complete exam today due to many urgent reason of not being able to take in next few days.
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11-21-2023 04:49 AM - edited 11-21-2023 04:49 AM
@Retired_mod - faised issue again . Proctor could not see video stream , while my internet speed is very high.
Raised support request. Please help in resuming exam today itself as its urgent
#00399227- request number
I just have today to finish .