Hello @Unklr!

It looks like the course you enrolled in is the free version, which doesn’t include lab access. Since you mentioned having an active subscription, I recommend going to the “Catalogs in My Subscription” tab in Customer Academy, then searching for the course and enrolling from there.

Courses in the Academy Lab Subscription include lab environments, while free self-paced versions typically don’t. Please double-check that the course you're trying to access is part of your subscription and not a free version.

Let me know if the issue persists.