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09-24-2025 08:15 AM
Hello. Yesterday, I signed up for an account under my company email as a customer account. However, my intent was to sign up for a partner account and now it won't let me switch back. I sent a ticket to the academy team but have not received a reply yet. Can anyone assist me here?
Thanks,
Eric
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09-24-2025 10:33 AM
Hello @ericmedina!
For issues with Academy access, the correct step is to raise a ticket with the Databricks support team. Since you’ve already submitted one, please allow some time for them to respond.