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01-05-2026 06:32 AM
Hello
I was previously registered with a customer profile, and have updated my profile to use my work email which is a partner email, but still I am unable to access the partner academy.
I tried different things (incognito window, clearing cookies, etc), to no avail.
Is it something additional I should try, or can an "admin" help me to reconciliate my profile as partner?
Thanks a lot in advance for help 🙂
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01-05-2026 06:52 AM
Hello @AnneEst!
If you’re unable to sign in to the Partner Academy using your partner email address, please raise a ticket with the Databricks Support team. They’ll be able to review your profile and help you get access to the Partner Academy.