- last edited on by
repenny
Community Edition Login Issues
Below is a list of troubleshooting steps for failing to login with email/password at community.cloud.databricks.com:
Troubleshooting Tips
- If this is your first time logging in, ensure that you did indeed sign up for Databricks Community Edition at databricks.com/try-databricks.
- Signing up for a Databricks trial will not give you access to Community Edition
- Note: If you never chose this ^ gray linked option upon sign in, you are not participating in the Databricks Community Edition.
If you signed up before May 14, 2022 -
- Please confirm that the email you are using upon re-sign in has the correct upper/lowercase convention you used to sign up. Both the username part and the domain part are case-sensitive. The email upper/lowercasing you signed up with can be found in your initial welcome email:
- Ex: if you are trying to sign in as john.smith (instead of John.Smith) @domain.net, you will get an error.
- Your domain needs to be all lowercase:
- For example, John.Smith@YAHOO.COM should be entered as: John.Smith@yahoo.com.
- And if your email domain is one of the following: @gmail.com, @googlemail.com, @hotmail.com, @live.com, enter your email as all lower case, remove any dots, and remove any “+” signs and everything after the plus sign from the username/email address.
- For example, if you signed up as John.Smith+work@gmail.com, you should login as: johnsmith@gmail.com
If you are still running into issues, your workspace might be locked temporarily because of unusual activity, please reach out to feedback@databricks.com.
Thank you!
