It sounds like the update for your Information Extraction Agent didn’t go through successfully. A few things you could try:

• Check logs – Look for any error messages during the update process; they often give clues about what went wrong.
• Verify dependencies – Make sure all required libraries or services are up-to-date and compatible with the agent.
• Restart the agent/service – Sometimes a simple restart after an update failure can resolve temporary issues.
• Re-run the update – If possible, try updating again in a clean environment.

If none of these work, sharing the exact error messages or logs can help others pinpoint the problem.