Hello,

In my team we have a dashboard that tracks the Genie Answers Quality: the question that was made, the feedback, who made it,... We use the Genie API to extract the conversations of the Genie, write the data into a table, and feed the dashboard with it. However, lately I noticed that some conversations are missing when I make the API call. Is this a limitation of Genie, where it starts missing information once the conversation history becomes too long? Could this be a bug, or am I doing something wrong?

Thank you!