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02-27-2025 02:31 AM
Hi Mantu,
Let me share some insights based on our experience of me and my team on a topic detection problem.
We used semantic chunker function in LangChain with using Text-embedding-ada-002 model from openAI.
For longer text we used a different approach involving gpt4 to make the semantic split.
If you are interested in the topic I can suggest you to have a look at this Medium article where my collegue explain the process in a very clear way "Transforming Voice of Customer into Actionable Insights with BERTopic and OpenAI on Databricks"
Hope this could help, let me know your thought about it.
Improve your service by understanding open-ended survey questions. Use BERTopic, OpenAI models, and Databricks to find patterns and learn what customers need.
