Hello,

Does anyone have a proper way of contacting support ?

As explained in some answers on this thread, we aren't able to create a support ticket in the help centre.

We have contacted our account executive 10 days ago, to try to understand why we can't create support ticket and he could help us with the issue we are facing, but still haven't got an answer.

I have also created a support ticket through the contact page (https://www.databricks.com/company/contact), but haven't heard from anyone either.

Does support exist ? We have tried getting help through 3 different means, and haven't heard back from anyone in the last 10 days.

Regards,

Antoine