Databricks Community

Antoine1 · 02-22-2023

Hello, We have been testing for a long time with Databricks and are now going to run it in production. Our tests were done over Databricks for AWS using the Standard plan and have since upgraded to the Premium plan. One of the aims to upgrade plans w...

Antoine1 · 03-06-2023

Hello @karthik p , Sorry to send a message in this thread after 3 months, but have you had your issue resolved since then ? We are facing the exact same one are still trying to get a hold of the support after 10 days. Regards,Antoine

Antoine1 · 03-06-2023

Hello, Does anyone have a proper way of contacting support ? As explained in some answers on this thread, we aren't able to create a support ticket in the help centre. We have contacted our account executive 10 days ago, to try to understand why we c...

Antoine1 · 02-28-2023

Hello @Kaniz Fatma , The screenshot comes from our admin. He is the only one that has access to our Manage Account page, but he gets the error when trying to open a support ticketThis is causing us a major issue as it is blocking us pushing to produ...

Antoine1 · 02-28-2023

Hello @Kaniz Fatma , thank you very much for your answer. I have tried raising a support ticket, but wasn't able as I am not account admin. I have asked our account administrator to do it, but here is what he is getting : Is there anyway to have som...

Antoine1 · 02-23-2023

Thank you very much for your answer. I might have mixed both indeed. Will look into our AWS portal regarding new workspaces. Regarding the Manage Account UI, do you have any idea on how to switch from one to the other ? The way we have it right now d...

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