@Carla F​ what's your python version, did you get a chance to see if any pre-requisites missing like

The minor version of your client Python installation must be the same as the minor Python version of your Databricks cluster. Databricks Runtime 13.0 ML and Databricks Runtime 13.0 both use Python 3.10.

also please check all requirements met

https://docs.databricks.com/dev-tools/databricks-connect.html