Hi @Wintermute, how are you doing today?

As per my understanding, I don’t think signing up as a customer instead of a partner is the issue.

First, make sure you are using the same email address that is linked to your Labs Subscription. Also, try opening the course directly and checking the course modules, because sometimes the labs are available inside the course and not shown separately.

You can also try logging out and back in, or opening the Academy in a private browser window.

Since your subscription shows as active but you still cannot access the labs, it may be an account access issue. I would suggest contacting Databricks Academy Support with a screenshot of your active subscription. They should be able to check and enable the correct access.

Hope this helps! Good day.