Unable to enable Serverless Notebooks

[akmukherjee]

Hello there,

I have a Databricks Premium Subscription but am not able to enable Serverless Notebooks (as that option does not seem to exist). I have gone through DB documentation and have Unity Catalog Enabled. I even opened a ticket (00591635) but it was closed and I was asked to open a new one here. I purchased DB through the AWS marketplace. I had the exact same observation in Azure. I followed ALL the documentation and I am able to create jobs, compute, run notebooks etc. I do NOT see the Serverless Options in the Feature Enablement Tab as documented (with no explanation either). ANY assistance would be most appreciated as taking 10min to start a cluster is quite prohibitive from a learning perspective for off work hours learner.

[Walter_C]

can you please provide me an screenshot of the Feature enablement part of your Account Console? The region where your workspace resides and the workspace id please?

[akmukherjee]

Here it it Walter. Appreciate the response.

[Walter_C]

When you access a notebook and try to select the cluster it does not show the option for serverless  by default?

[Walter_C]

Databricks has started making serverless compute for notebooks, jobs, and Delta Live Tables available by default on eligible accounts, beginning with accounts on the Premium plan or above.

[akmukherjee]

Yes, but for some reason it does not do that on my account. Please see screenshot below. I saw this on both AWS and Azure.

[Walter_C]

Can you confirm unity Catalog is enabled, can you share an screenshot also of your catalog explorer?

[akmukherjee]

Here is an image of the Catalog Explorer and a sample Catalog.

[Walter_C]

Seems that you have all requirements and your workspace is hosted in a supported region, when you click on More on the option to select the cluster on the notebook it does not show any Serverless option?

[akmukherjee]

It does not show be a Serverless Notebook Option but shows me a Serverless Warehouse Option when I click Create Resource. as shown below.

[Walter_C]

On your browser can you please run the following url: https://<workspace_url>/config and search for serverlessClustersEnabled and let me know if it shows true or false.