Why this matters:
Customer service teams today face increasing pressure to deliver faster, more accurate, and more personalized responses. But scaling human-led support while maintaining quality is costly and challenging.
With the LLMs for Customer Service & Support Solution Accelerator, you can:
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Ingest knowledge from enterprise data sources to build a context-aware chatbot
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Assist human agents with guidance that improves speed, consistency, and accuracy
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Onboard and ramp up new support staff faster with LLM-powered training and knowledge sharing
How it works:
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Pre-built code, sample data, and step-by-step instructions are packaged in a Databricks notebook
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LLM-powered chatbots are integrated into your support workflows, with data stored and managed securely in your Lakehouse
Get Started Today: Download the notebook and try it with your free Databricks trial or your existing account.
💬 What’s the biggest challenge your support team faces — speed, scale, or consistency? Share your thoughts below, and let us know which use case you’d like us to explore next!
