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Data Engineer Associate Exam suspension - Totally unfair

shriraam_m
New Contributor II

Hi.

I was taking the certification at 11 PM IST yesterday [March11th], and my exam got suspended when I had just 2 questions left. Before suspension, there was a support intervention and I showed around the room, and desk, and I was asked wait for sometime. After some moments, I got a message saying that my exam was suspended. You can look at the recordings throughout, and I was totally genuine about this exam. I was not involved in any unfair means and I was about to complete my exam.

This is really frustrating after putting a lot of efforts to prepare, which is totally unfair for candidate like me who is very honest. 

I raised ticket to investigate this issue. Requesting the team to look at this on priority and help me with the results/ a solution for this issue. 

User: shriraam_m

Exam: Databricks Data Engineer Associate

Date: March 11th

Time: 11 PM IST

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00631564

ref:!00D610JGc4.!500Vp0L8kCx:ref

Looking forward to your response

 

@Cert-Team @Cert-TeamOPS 

 

4 REPLIES 4

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @shriraam_m ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

Hi @Cert-TeamOPS ,

I received a response for the ticket, saying that they will reschedule the exam. I was asked my convenient date and time. I have responded back with the below slot.

I would like this to be rescheduled to 13th March, 11 PM IST. Could you pls facilitate.

Thanks

Hi @Cert-TeamOPS , @Cert-Team , @Cert-Bricks ,

 It’s been more than 48 hours since I have cleared my Databricks Data Engineer Associate Certificate, I still haven’t received my badge and credentials.

 Please find my details below

 Username: shriraam_m

Email: raam.shri6@gmail.com

 Kindly support 

Thanks, 

Shriraam

Hello @shriraam_m ,
Thank you for reaching out to Databricks Community support!
We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused.
Best Wishes 
Thanks & Regards
@Cert_TeamOPS

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