Databricks certification exam suspended

[DatabricksCerti]

Hi Team, 

Kindly look into the issue - #00662663. I explained the details in the email sent to training-support@databricks.com.

It would be a great help if you could address this issue at the earliest. 

Thanks

[Cert-TeamOPS]

Hello @DatabricksCerti ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[DatabricksCerti]

I was using the corner of the dining area because it was midnight and the rooms were occupied. I had registered for the exam at 11:00 PM after my regular work hours. Unfortunately, I encountered an issue with my first laptop after verifying the system settings—I was unable to terminate a task via Task Manager, and restarting the system did not resolve the problem.

As a result, I requested to reschedule the exam to 12:00 AM IST and used a different laptop. Since the exam was time-bound and the voucher was provided by my employer, I was keen to complete it as soon as possible.

I had nearly finished the exam and was reviewing my answers when it was suddenly paused, asking me to show the surroundings of the room. Three sides of the area were walls, and the fourth wall was a bit farther away, as I was using a larger room. No one else was present in the room, and it was already between 1:00 and 1:15 AM. There was also no background noise.

I recall coughing few times due to sore throat, and due to using a different 13-inch laptop, I experienced some eye strain, causing me to occasionally squint or blink to clear my vision.

I would appreciate your support on this at the earliest

Thanks