Databricks Certified Data Engineer Associate exam got suspended

[canjot_ta]

Hello Team, 

I faced multiple interruptions and challenges while attempting my certification, The exam got paused 1 time and I waited for an hour for someone to reach out to me from the support team. Eventually my exam got suspended without any warning or assistance by the support team advocate. I was not involved in any unfair means and I had just started my exam. It was really frustrating and painful for me as I had done a lot of investment into the examination in terms of preparation and time.

I have worked really hard and planned to complete the exam this week due to time constraints. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

Exam: Databricks Certified Associate Data Engineer

Time: 29 August 2025 - 2300hrs Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #6AKK6Q

Please help me reschedule or re-register for the examination.

Regards

[canjot_ta]

Help Center ticket - #00729210
Kryterion Support ticket - #6AKK6Q

Please help 
regards.

[WiliamRosa]

Hi @canjot_ta,
In this case, Databricks support asks you to follow the following guidelines:

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations