Databricks exam got suspended

[ashwinbhalerao]

Hi team,

My Databricks Certified Data Engineer Professional exam got suspended with 30 minutes left to the test and few questions unanswered. 
I had also shown my exam room to the proctor. My exam got suspended due to eye movement. I was not moving my eyes away from laptop screen. Some questions are so big in the exam so I had to go through whole screen to read the questions

I have raised a query regarding same but have not received any confirmation email.

My webassessor email: ashwin.bhalerao@impetus.com

Please kindly reschedule my exam. I am ready to take the exam at exam center.

Thanks & Regards,

Ashwin Bhalerao

[mb00931271]

Hi 

it's been over 2 weeks since I requested for a resolution of my suspended test, however, I haven't received further advice/direction yet from your end. 

Kindly look into this at the earliest.

Case ID #03006791

webassesor id: mb00931271@techmahindra.com

Thanks

[Cert-TeamOPS]

Hello @mb00931271 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[vijay56]

did you get any resolution from them ?

[mb00931271]

Case ID #03006791

webassesor id: mb00931271@techmahindra.com

[fedup_withlife]

Hi Team,

I just started my exam and got a warning by the 3rd question even when I was looking at the screen due to long question. My room was inspected and a message was received that my environment is secured, still my exam got suspended. I have raised a ticket #00606629 please look into this and help me reschedule the exam, hoping the exam to go well without any issues this time.

My webassessor email: uday.dey@capgemini.com

Thanks and Regards,

Uday

[Cert-TeamOPS]

Hello @fedup_withlife ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[vijay56]

did you get the resolution?

[vijay56]

hi @Cert-TeamOPS  my exam got suspended yesterday without any proper reason and i tried reaching the databricks but there is no response provided till now, please provide me a resolution by re scheduling or re launch

[cert-ops]

Hello @vijay56,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

[vijay56]

I raised two tickets with the following ticket ids #00686994 and #00687068 , its been 24 hours but there is no reply from the databricks , please resolve the issue as soon as possible.

[cert-ops]

@vijay56 ,

Thank you for filing a ticket with our support team, Support team will respond shortly. 

Thanks & Regards, 
@cert-ops

[vijay56]

it's been 24 hours, i am waiting for the reply from them, do respond and resolve the issue as soon as possible.

[Cert-Team]

@vijay56 as mentioned above it can take 24-48 hours for the support team to respond, but in the meantime, please check your spam box. 

[vijay56]

@Cert-Team and @cert-ops i got a reply from data bricks regarding the rescheduling of my exam and asked me to choose a date between 10 to 15 days t reschedule. is there any chance of changing from online to on-site , so that i can write the exam with confidence. if i write in offline i will have no issues with environment.

[Cert-Team]

@vijay56 Please reply to the support team with this question, we cannot handle tickets or exam suspensions via community.