Databricks exam got suspended

[Nidhigarg]

Hi Team,

My Databricks Certified Data Engineer Associate (Version 2) exam got suspended on 30th July and it is in progress state.

I was there continuously in front of the camera and suddenly the alert appeared, and support person asked me to show the full table and I have shown the entire room and table twice. And I am not sure why the support person still suspended my exam. As there was nothing suspicious. Please solve this issue. I really need to get the certification and its really important for my project. Please I am requesting you please resolve this issue as soon as possible.

I was in the middle of the exam and it was going well. 

Please let me know If you can resume my exam or if you can reschedule the same for anyday. 

I have raised the request in the below link:

https://help.databricks.com/s/contact-us?ReqType=training

request id - #00353165

My webassessor account - nidhigarg2703@gmail.com

Please resolve this issue. Its really very important.

Thanks & Regards,

Nidhi Garg

[rajeshbhosale]

After hearing about these cases, which I believe may be false positives, I have some concerns regarding remote proctored exams. Considering the distress and inconvenience faced by candidates who have had their exams suspended and rescheduled, I hope that the relevant team at Databricks will collaborate closely with the exam proctors. It is crucial to assess these situations logically and practically to prevent unfair suspensions due to unintentional mistakes by candidates. 😇

[trivedi5678]

I am writing to urgently request an update regarding the review of my Databricks Certified: Data Engineer Associate certification exam, which was suspended on 21 September 2024. It has been over a day since my initial request, and given the importance of this certification for my career, I would appreciate if this matter could be addressed as a priority.

As mentioned earlier, I believe the suspension was unwarranted and am eager to complete my exam under fair and supervised conditions. Please let me know if any additional information or documentation is required to expedite the review process.

I kindly ask for your immediate attention to this issue and look forward to a swift resolution.

Thank you for your prompt response.

Best regards,
Kshitij Trivedi
and the Request ID : #00538563
webassessor account :kshitijtrivedi5678@gmail.com

https://help.databricks.com/s/contact-us?ReqType=training
Kryterion Support Id is #02776232

Databricks Support 

Unique TicketId: [ ref:!00D610JGc4.!500Vp0C8fOx:ref ]

Ticket URL: https://help.databricks.com/s/case/500Vp00000C8fOx

@Cert-TeamOPS @Cert-Team @Cert-Bricks

[Cert-TeamOPS]

Hello @trivedi5678 ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS