Databricks exam suspended. require support for the same.

[Priyanka48]

Hi ,

@Kaniz_Fatma @Cert-Team @Sujitha 

I had a very disappointing experience during my  attempt at the Databricks certification. The proctor repeatedly asked me to show my desk, which wasted a significant amount of my time. Eventually, my exam was suspended, after attempting almost 44 questions. I have not indulged in any unfair means. I maintained ethical conduct throughout the exam. Please check my proctoring videos for the same. 

This is a serious matter as I worked and studied hard for this exam. The proctor's behavior was disappointing.

Please address this issue as a high priority and reschedule my exam. I will make sure that I will appear for the exam in neat and clean room following all the protocols.

I already raised a support

Ticket: #00506480 

Here are my details:

• Exam: Databricks Certified Gen AI associate
• Time: 21 July 16:00H Asia/Calcutta

[Priyanka48]

Hi @Kaniz_Fatma  , @Cert-Team  @Cert-TeamOPS ,@Sujitha 
Please check the query. I need to give this exam asap as I have commited to my Learning team at office. Can you please help me to reschedule the  exam as I have only one question left to attempt.

[Kaniz_Fatma]

Hi @Priyanka48, I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours to resolve. In the meantime, you can review the following documentation:

Room requirements

Behavioural considerations

[Priyanka48]

Hi @Kaniz_Fatma @Cert-Team  @Cert-TeamOPS 

Is there any update on my ticket? It has been more than 24 hours, I did not receive any update. I have to complete the exam as soon as possible. Could you please look into it?

[Priyanka48 · Accepted solution]

Thank you for resolving the issue. I have completed my exam.