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My Databricks Certification exam suspended randomly

madhusoodhan
New Contributor

4 weeks ago

Hi Databricks Team @Cert-Team @Cert-TeamOPS @Cert-Bricks ,

I’m posting here because I would really appreciate an official response or guidance regarding my certification exam suspension.

My Databricks certification exam was suspended before I was able to even properly begin the exam. I had not started answering questions, and I did not knowingly violate any exam rules or engage in any malpractice.

I contacted Kryterion Support, and they informed me that the suspension was related to a “behavioral or environmental requirement” set by the test sponsor. However, they were unable to provide any specific details and instructed me to contact Databricks directly.

I have already raised this with Databricks Certification Support, but I would appreciate it if someone from the Databricks certification/community team could review this situation or advise me on the next steps.

Could someone from the Databricks team please help clarify why the exam was suspended and whether I can have the session reviewed and the exam rescheduled?

I can provide my Kryterion case number and other exam details privately if required.

Thank you.

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1 REPLY 1

Cert-Team
Databricks Employee
Databricks Employee

3 weeks ago

@madhusoodhan 

Please submit a support ticket through the Databricks Help Center:
https://help.databricks.com/s/contact-us?ReqType=training

When submitting your request, please include:

  • Your username/account email
  • The name of the exam that was suspended
  • Your available dates and times for rescheduling

What NOT to Do
Please do not post your exam credentials, username, email address, or any other account details publicly on the Community forum.

What to Expect
The Certification Support team will review your case and assist with the next steps, including rescheduling if applicable. Response times are typically within 1–2 business days.

Please note that exam suspension cases cannot be reviewed or resolved through the Community. The Certification Support team will be able to assist you directly through the support ticket process.

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