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Request for Rescheduling Suspended Exam – Databricks Certified Data Engineer Associate

rahulnbiju007
New Contributor

 

Dear Team,

I am writing to inform you that my Databricks Certified Data Engineer Associate exam, scheduled on 23 July 2025 at 17:30 (Asia/Calcutta time zone) under the username rahulnbiju007@gmail.com, was unexpectedly suspended during the session.

The reason stated was that my face came too close to the screen. I would like to clarify that this happened unintentionally, and I did not engage in any form of malpractice. I leaned in briefly to focus better, and I understand now that this may have triggered the system alert.

I also clearly showed my table and room to the support team, following all the instructions provided.

Given the urgency of this certification for an important project, I kindly request you to reschedule my exam within the next 24 hours.

Please let me know if any further details or clarifications are required from my side.

Thank you for your understanding and assistance.

Warm regards,
Rahul Biju
rahulnbiju007@gmail.com

1 ACCEPTED SOLUTION

Accepted Solutions

cert-ops
Databricks Employee
Databricks Employee

Hello @rahulnbiju007,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

View solution in original post

1 REPLY 1

cert-ops
Databricks Employee
Databricks Employee

Hello @rahulnbiju007,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

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