Unable to schedule Databricks certification
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07-25-2023 01:47 PM - edited 07-25-2023 01:52 PM
I have tried 3 times to schedule a Databricks associate developer certification, but after successfully submitting payment section, later on in 'receipts' it says status as 'cancelled'. I checked no payment was charged on card too.
But i am unable to schedule the certification. Attaching screenshot.
I had also raised ticket on https://help.databricks.com/s/contact-us?ReqType=training
but I did not get email from databricks regarding this ticket.
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07-25-2023 02:23 PM
Hello, sometimes if the payment doesn't finalize the exam will get cancelled. If you can let me know the email associated with your account I can look into this for you.
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07-27-2023 09:35 AM
Thank you for reaching out.
My emailid : Sandeepsaw0888@gmail.com
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07-31-2023 08:46 AM
Any update pls?
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07-31-2023 08:58 AM
The exam is getting cancelled because the payment isn't finalizing. If you used the same credit card, you should contact your credit card company to see why the charge is getting declined. Alternatively, you could try a different credit card.

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07-25-2023 10:49 PM
Hi @SandeepSS
Sorry for the inconvenience!
I've forwarded your concern to the training team, and they will work on resolving it promptly.
Thanks and Regards

